Certification Game announced today that they have launched the latest version of the Support Center Analyst Certification training course. Version 2 was developed based on customer feedback.

Certification Game, an eLearning course provider, announced today that they have launched the second version of their Support Center Analyst Certification training course. All enhancements made to their course are based on customer feedback and input from industry experts.

Enhancements include:

  • Fifteen additional activities. Each section of the course now includes more engagement and interactivity with the user improving the experience.

New backgrounds and themes. New backgrounds and themes have been added to course sections to make navigation easier and storytelling stronger. Gaming optimization. Certification Game improved upon several mini-games based upon customer feedback. Simpler and more direct interactions. The games and interactions that didn’t receive positive feedback from customers were removed and replaced with improved activities.

“When we started Certification Game, our mission was to create a product that our customers wanted and needed, but also loved and learned from. I think we’ve delivered that with this newly improved and modified course. The response from customers so far has been very positive.” said Ron Muns, founder and CEO of Certification Game.

About Certification Game, Inc.

Certification Game is an Austin, Texas based company that is focused on building online training courses to prepare learners for professional certifications. The concept of the company is ‘Serious Learning, Not So Boring’ with a focus on building certification courses that will help the learner qualify for a new job, promotion or a professional certification. Uniquely, Certification Game courses incorporate game mechanics in order to make learning more fun and engaging for the participant. The founders, Ron Muns and Cole Leslie, come from the IT service management and green energy fields respectively.

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